Reference

Your Data Rules at bursa303

Account registration, DANA wallet checks, OVO payment receipts, GoPay confirmations and QRIS scans all create data we must handle carefully before you enter Baccarat, Aviator or Sweet Bonanza…

DANA data checksOVO receipt handlingGoPay account recordsQRIS scan privacy
bursa303 Your Data Rules at bursa303
CONTACT ROUTES

Three Ways to Ask About Privacy

A privacy question should reach the right team without forcing you to repeat sensitive details in public channels. Use account chat for identity-linked requests, email for document corrections and the help desk form when you need a written trail. Our support hours are 09:00-23:00 WIB, including requests from Denpasar, and we may ask you to confirm your phone number before discussing wallet records.

Team online

Account chat

Use live chat after login when you want us to check recent session activity, update a phone number or explain a DANA, OVO, GoPay or QRIS record linked to your wallet.

Privacy email

Send privacy requests to the email shown in your account area when you need a correction, copy or deletion check. We reply with identity steps before we discuss account or payment details.

Help desk form

Use the form when you want a trackable request number. Add your username, device type and the payment rail involved, but never include full wallet passwords or one-time codes.

DATA HANDLING

Six Privacy Controls Inside Your Account

Privacy controls work better when they fit the account actions you already use. We separate login, wallet and support records so each request can be checked against the right source.

Account registration

When you join, we collect the fields needed to create your profile and contact you about account activity. We use them to match logins, wallet checks and support requests to the same person.

Payment records

DANA, OVO, GoPay and QRIS references help us confirm deposits and withdrawals without asking for extra screenshots every time. We keep transaction identifiers separate from your login password and security codes.

Cookie use

Cookies remember your session, language choice and security state while you browse the lobby. You can clear them through your browser settings, though we may ask you to log in again afterward.

Device signals

We read device type, browser version, IP range and time stamp to spot account access that does not match your normal pattern. This helps us question suspicious sessions before wallet changes are made.

Retention timing

We keep records only as long as they serve account service, payment matching, dispute handling or security needs. Some records may stay longer when a transaction is still being checked.

Change requests

You can ask us to correct account fields, check stored records or remove data that is no longer needed. We verify identity first so another person cannot alter your profile.

Common Privacy Questions Before You Join

Before you open an account, you should know exactly how privacy requests work. These answers focus on account data, payment records, cookies, device checks and support contact steps. If your question involves access from a specific location in Indonesia, we handle the answer carefully because eligibility depends on local law.

We ask for account details needed to identify you, contact you and protect wallet activity. This may include name, phone number, username, login records and payment references connected to DANA, OVO, GoPay or QRIS.

We keep payment references so your deposits, withdrawals and support questions can be matched to the correct account. These records help us resolve wallet disputes and confirm requests without asking for repeated screenshots.

Yes. Contact support through logged-in chat or the privacy email shown in your account area. We verify your identity first, then check which fields can be corrected under our account and payment records.

Cookies help keep your session active, remember basic preferences and support account security checks. If you clear cookies in your browser, you may need to log in again and repeat verification steps.

We share limited data only with service providers that help run payments, hosting, account security or support tools. We do not sell your account data, and sharing is limited to operational needs where local law permits.

Retention depends on the record type. Login data, support chats and payment references may be kept while needed for account service, transaction matching, security checks or unresolved wallet questions.

Use logged-in chat for quick account-linked checks, privacy email for correction or removal requests and the help desk form when you want a request number. Support is available from 09:00-23:00 WIB.